DMCA & Copyright Policy

🔒 Privacy Policy

Last Updated: September 2026

At KalyaniOTT, we respect your privacy and are committed to protecting the personal information you provide while using our website and services.

1. 📋 Information We Collect

When you use KalyaniOTT or place an order, we may collect information such as:

Name
Email address
WhatsApp or mobile number
Order and transaction details
Product or subscription purchased
Information provided while contacting customer support

We only collect information that is reasonably required to process orders, deliver digital products and provide customer support.

2. 💳 Payment Information

Payments may be processed through third-party payment gateways or payment service providers.

KalyaniOTT does not intentionally store complete debit card, credit card, UPI PIN or banking passwords on its own servers.

Payment providers may collect and process payment information according to their own privacy policies and security standards.

3. 📦 How We Use Your Information

The information collected from customers may be used for the following purposes:

Processing and fulfilling your orders
Delivering subscription credentials or activation details
Contacting you regarding your order
Providing customer support
Resolving technical or account-related issues
Verifying payments and transactions
Preventing fraud, abuse and unauthorized activity
Improving our website and services

4. 📱 WhatsApp & Email Communication

After placing an order, KalyaniOTT may contact you through the WhatsApp number or email address provided during checkout.

These communication channels may be used for:

Order confirmation
Subscription delivery
Payment verification
Customer support
Important service-related notifications

By providing your contact details and placing an order, you consent to receiving necessary service-related communications.

5. 🔐 Data Security

KalyaniOTT takes reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted over the internet.

6. 🤝 Sharing of Information

We do not intentionally sell or rent customer personal information to third parties.

Your information may be shared with trusted service providers when reasonably necessary to:

Process payments
Deliver products or subscriptions
Provide technical services
Operate and maintain our website
Prevent fraud or unauthorized transactions
Comply with applicable legal requirements

Any information shared for these purposes will be limited to what is reasonably necessary for the relevant service or requirement.

7. 🍪 Cookies

KalyaniOTT may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage and provide a better user experience.

You may configure your browser to block or delete cookies. However, disabling certain cookies may affect some website functionality.

8. 🔗 Third-Party Services & Links

Our website may contain links to third-party websites, applications, payment services or other external platforms.

KalyaniOTT is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external service before providing personal information.

9. 👤 Customer Responsibility

Customers are responsible for ensuring that the information provided to KalyaniOTT is accurate and up to date.

You should also take reasonable precautions to protect your account credentials, login information and other sensitive details.

10. 🗑️ Data Retention

We may retain customer information for as long as reasonably necessary for order fulfillment, customer support, accounting, fraud prevention, dispute resolution and compliance with applicable laws.

When information is no longer reasonably required, it may be deleted or securely disposed of where appropriate.

11. ⚖️ Legal Disclosure

KalyaniOTT may disclose customer information where reasonably necessary to comply with applicable laws, legal processes, court orders, government requests or to protect the rights, property and security of KalyaniOTT, its customers or others.

12. 🛡️ Fraud & Security

We may use customer and transaction information to detect, investigate and prevent fraudulent transactions, abuse, unauthorized access and other activities that may harm our website, customers or services.

Accounts or orders associated with suspicious or fraudulent activity may be restricted or cancelled where appropriate.

13. 👶 Children's Privacy

KalyaniOTT's services are intended for users who are legally capable of entering into transactions.

We do not knowingly collect personal information from children for the purpose of independent purchases or transactions.

14. 🔄 Changes to This Privacy Policy

KalyaniOTT may update this Privacy Policy from time to time to reflect changes in our services, business practices or applicable legal requirements.

Any updated version will be published on this page along with the revised date. Customers are encouraged to review this page periodically.

15. 📞 Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

📱 WhatsApp Support: +91 92436 91512

✉️ Email Support: supportkalayani@gmail.com

We will make reasonable efforts to respond to privacy-related queries as soon as possible.

⚖️ Acceptance of This Policy

By accessing or using the KalyaniOTT website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.